Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Tacoma come from postal codes 98402, 98409, 98404, 98411, 98405, 98371 and 98493.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.53 out of 5 52,409 ratings
Thank you!
Problems in the last 24 hours in Tacoma, Washington
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Tacoma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at T-Mobile
T-Mobile is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Tacoma, Pierce County, Washington
The most recent T-Mobile outage reports came from the following cities:Kent, Tacoma, Auburn, Gig Harbor, Federal Way, Lakewood and Fox Island.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Kent | Wi-fi | |
| Kent | Internet | |
| Tacoma | Phone | |
| Tacoma | Phone | |
| Tacoma | Internet | |
| Auburn | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Tacoma, Washington
Latest outage, problems and issue reports in Tacoma and nearby locations:
- Kristine (@KristineS67) reported fromFederal Way, Washington
@TMobileHelp Has service or data been interrupted in the Seattle/Tacoma area? I'm not receiving texts since a storm. Can you help? I already troubles shooted several times.
- 4 and 3 and 2 and 1 (@sswortz) reported fromMidland, Washington
@Androidheadline @TMobile They won’t offer it to existing customers. You have to hunt T-Mobile to get the best deals. They’ll never “offer you”
- Kristine (@KristineS67) reported fromFederal Way, Washington
@TMobileHelp Hi. Is there an issue that texts are being received by customers? I just received a ton of texts that people sent me last week.
- Chip Weatherbee, PHR (he/him) (@chipweatherbee) reported fromKent, Washington
@saladpants @lumenfield Is it rally that bad? I’ve only been 3 times to Lunen (Quest/Centurylink) and those were in a suite, so I never had to deal with the concessions. I know I have never had any issues at T-Mobile watching the Mariners.
- Rob Wallingford of Seattle (@therobwall81) reported fromSumner, Washington
@NevilleRay @rootmetrics @TMobile Crappy service in Algona wa, and Sumner Wa
- Silver (@edd_and) reported fromKent, Washington
@TMobile i need better internet. i have had terrible service with u for many months now. either fix it or im leaving
- Silver (@edd_and) reported fromDes Moines, Washington
@TMobile I need my internet fixed. Everytime I ask for help it literally works for 1 day and then it goes back to shot. So for the love of god help me or I will cancel this phone
- Silver (@edd_and) reported fromKent, Washington
@TMobile is there a reason why my internet hasn't worked properly for several months now? I find your customer service lacking
- Silver (@edd_and) reported fromKent, Washington
@TMobileHelp my internet is slow. And it needs to get better, I have speeds of 2mbps or lower everyday
- Silver (@edd_and) reported fromDes Moines, Washington
@TMobile This is the last time I will reach out for customer service
- PM (@Y_U_BUTT_HURT) reported fromDes Moines, Washington
@TMobile I just switched from Verizon after 8 yrs..... the unlimited plans are a better price....but OMFG the coverage and service has been absolutely, hands down THE worst! For a piece of mind I'll pay the higher price so I'm not pissed off all the time because I can't use my $1200 ph
- Bryan Degruy (@BryanD851) reported fromLakewood, Washington
@TMobileHelp I need help with an order.
- DF (@Dfltn1) reported fromFrederickson, Washington
@NevilleRay @TMobile While network restoration for those without (TX) is a priority, can you fix the T-vision buffering issue please. Ref # 51745192
- DF (@Dfltn1) reported fromFrederickson, Washington
@reagancleveland @JohnLegere @TMobileHelp i was loving T-vision at first but buffering issues still continue. Tvision tech support is overwhelmed. I don't remember seeing anything about a pilot/load test program when I signed up. Please fix this, still having issues 51745192 ref #
- Kim_marie1 марии (@kim_marie1one) reported fromTacoma, Washington
@TwitchSupport I have @sprint @TMobile and I used to be able to use your app on the go no problem! But for at least two months now I can only use it on wifi. Anything else shows a black loading screen . I have updated the app . It only seems to be this app and not YouTube etc :(
- Silver (@edd_and) reported fromKent, Washington
@TMobile **** tmobile i swear on my life these ******** give the worst ******* internet service. Slow as **** man
- Nick Andron (@nandron) reported fromPuyallup, Washington
Any fun pre-game spots within immediate vicinity of T-Mobile field for a quick beer before first pitch? Haven’t been down there in ages and don’t know what’s still open. Thanks fam! #mariners
- mamoru (@himynameisbora) reported fromTacoma, Washington
Switching to T-Mobile was probably the worst idea bc now, whenever my Xfinity WiFi goes down (which is a lot), I can’t even swap to my “5G” on my phone as back up bc IT RARELY WORKS 😩
- Gabriela Maureira (@Gabalicious8) reported fromPuyallup, Washington
@Gogo I’m a T-Mobile customer and had to buy wifi on my flight because it wasn’t working 🙄😞
- Ty Wilbur (@ty_w_33) reported fromFrederickson, Washington
@TMobile I just spent 30 minutes on a call with support, a follow-up to an hour call 2 days ago to unlock my account. The rep tried to transfer me to her manager but instead hung up. No call back, apparently ok with just hanging up on me. #horribleservice
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- ***** *** *** (@smexcmama) reported
T-Mobile service is Being so ******* stupid
- Marceline.The.Omniromantic (@TransOmniAce) reported
@thelball Well t-mobile keeps putting out so many ads comparing there service it has actually made people petition Verizon to stop saying they are the most reliable network in there ads.
- noah santana (@noahsantana20) reported
After countless changes I’ve given @TMobile to fix my account they completely F-ED up? I’m gone after almost 10 years of faithful and on time payments this is what I get? I advise everyone check an double check your account they are deliberately stealing your money. @Verizon next
- Amy Kaplan (@PhotoAmy33) reported
I called T-Mobile today to switch my service over and the guy helping me on the phone had the most amazing accent. I wanted to ask him about it but didn't want to make it awkward. Like, he just sounded SO HOT.
- Alex Martinez (@ahleks_loks) reported
Bad part of rainy days T-Mobile service isn’t so good they need a umbrella.
- otto (@tennispls) reported
I have never seen a merge that benefits the customer.I have been a Sprint customer for 23 years. Since the merge with .@TMobile I have nothing but problems & overcharge.Customers service never put anything in writing, and never fix anythingIFYOU DONT HAVE @TMobile STAY AWAY!!
- Jelly Rivas (@angjells) reported
@alexisbwavy Girrrrrl no! T-Mobile service sucks!
- Chuck West (@ChuckWestWorld) reported
Hey guys, @TMobileHelp. I have some rebates issues
- Abbie Gremillion (@AbbieGremillion) reported
@TMobileHelp @TMobile having issues with my high speed internet again, I tried to speak with someone tonight, but there was a language barrier. Any chance I can talk to Mark McLaughlin with your SEO to resolve this issue? Thanks!
- CuddlingWolf (@CuddlingWolf) reported
@TMobile I told one of your reps I needed to cancel my account. He said I have to talk to someone verbally on the phone. I informed him due to medical issues I was not able to do so. He said that's too bad because it's your only option.Can you verify this flaw?
